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BigCommerce Multi Store Front with Acumatica integration – One integrated solution to manage all business operations including three ecommerce websites, manufacturing, order management, service management, and scheduling.

BigCommerce

Multi-Store

Acumatica

+40%

Revenue Increase

+15%

Average Order Value

Bounce Rate

-70%

About PTAC4Less

RoomOne Solutions is the only nationwide provider bridging the gap between product & service in the PTAC (packaged terminal air conditioner) market supporting the hospitality, managed care, and residential apartment markets.
‍
RoomOne is a solutions provider at scale and through their organization and partners, they offer installation of PTACs nationwide; sale of new and refurbished PTACs; PTAC cleaning and maintenance nationwide; thermostat and energy management systems design and installation; removal and recycling of used PTAC units; room access controls consultation and implementation; centralized billing and logistics services and; energy rebate management services.

Customer

RoomOne Solutions

Industry

HVAC, Recommerce

Solutions

BigCommerce
Multi Store Front
Acumatica

Overview

RoomOne Solutions wanted to implement an integrated solution that manages all their business operations including:
‍

  • Ability to manage and report on multiple sales channels
  • Improved Management of Order Allocation
  • Ability to refurbish old AC units into Refurbished AC units
  • Ability to schedule and track jobs, service orders / appointments for technicians who visit job sites to remove old systems and/or install new systems
  • Equipment maintenance scheduling for clients that have purchased new or refurbished AC units
  • Ability to manage the entire refurbishment manufacturing process (capturing labor, material and move transactions for various routing operations).

Launch Project

Challenges

Integrated System

With RoomOne’s business encompassing so many different areas, including ecommerce, order management, customer service, manufacturing, scheduling, service management, and so many more, they knew that they would need more than one system to manage all aspects of their business. However, they wanted to make sure that all solutions are integrated seamlessly to facilitate an integrated management system.

Ecommerce Migration

RoomOne was still operating on Magento 1.9.X, due to the complexity and challenge of reconnecting all the legacy systems to the upgraded commerce instance. As part of this systems redesign, they also wanted to move to a more modern and a hosted ecommerce platform.

Reduced TCO

Reducing the total cost of ownership of the technology stack – both with Ecommerce and ERP was one of the key requirements. In addition to reducing the TCO, RoomOne was also looking for consolidated reporting that could allow them to make critical business decisions quickly.

Commerce

Kensium leveraged BigCommerce’s Multi Store Front Capabilities to launch 3 different websites to be managed via the same BigCommerce Admin, all connected to Acumatica Cloud ERP seamlessly.

Increased Efficiency
Cost Savings
Increased Revenues

Outcomes

All the initial goals at the beginning of the project were realized – including single integrated system that allows Room One to manage all aspects of their business; Good consolidated reporting that allows effective decision making; Resolution of inventory, purchasing and AP challenges.

We are thrilled to share our exceptional experience with Kensium, who recently spearheaded our digital transformation journey. Their team successfully launched three new websites and an ERP system simultaneously, a feat that has significantly enhanced our operational efficiency and online presence.

  Kensium’s strategic approach and meticulous planning ensured a seamless integration of the new systems, minimizing disruptions to our daily operations. The new websites are not only visually appealing but also user-friendly, providing our customers with an enhanced browsing experience. The ERP system has streamlined our processes, leading to improved productivity and better resource management.  

We are incredibly grateful for their hard work and the positive impact it has had on our business.

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BigCommerce Multi Store Front with Acumatica integration – One integrated solution to manage all business operations including three Ecommerce websites

SOLUTION

All the initial goals at the beginning of the project were realized – including the single integrated system that allows Room One to manage all aspects of their business.

INDUSTRY

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Streamlined operations, effective inventory management and BigCommerce’s B2B capabilities to provide Franchise / marketplace capabilities for Sod.

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