Integrating Shopify with ERP to increase revenues by 66% and improve inventory management while reducing labor costs.
66%
Revenue Growth
+40%
Average Order Value
-67%
Error Reduction
Since 1987, Dekra-Lite, based in Orange County, California, has been a leading global design firm specializing in commercial Christmas decorations including lights, giant trees, ornaments, acrylic sculptures, over-sized wreaths, selfie stations and much more.
Catering to cities, entertainment venues, theme parks, malls, and shopping centers, Dekra-Lite leverages over three decades of experience and deep industry knowledge to deliver exceptional results for projects of any size
Dekra-Lite
Holiday Decorations
Shopify, Aquamatica
Dekra-Lite sought an ERP system that could efficiently and effectively manage various aspects of their business, including accounting, operations, customers, vendors, and more, while also being easily accessible. By leveraging Acumatica's cutting-edge technology, they were able to meet these expectations.
Another major challenge was integrating Acumatica with their Shopify site. Acumatica's Shopify Connector provided a seamless integration between the ERP and e-commerce platforms, reducing manual efforts, ensuring reliability, and establishing Acumatica as the central source of truth.
Launch Project
After migrating from Magento 1 to Shopify, Dekra-Lite lost a crucial link to their Acumatica ERP system, resulting in numerous manual processes that consumed valuable time, resources and the likelihood of costly errors.
The lack of real-time inventory control during the October to January peak season led to product unavailability, delayed deliveries, and significantly impacted customer satisfaction, risking valuable client relationships.
Dekra-Lite's operations including manufacturing and refurbished custom lighting solutions were not fully supported by Acumatica, creating inefficiencies and bottlenecks.
Extensive configurations to streamline inventory management. By setting up real-time inventory tracking and control, Dekra-Lite could now accurately monitor stock levels and efficiently manage order fulfillment. This capability was crucial for maintaining service quality during peak seasons, thus enhancing customer experience and fostering stronger client relationships.
Automating Dekra-Lite's diverse and intricate service operations covering every aspect of the business model, from material storage and project design to manufacturing and installation of bespoke solutions enhanced their capability to handle large-scale projects with higher efficiency and accuracy.
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With the Shopify Connector, Acumatica was treated as the single source of truth for product data and especially inventory. The flexibility to extend both Acumatica and Shopify Connector helped to override and customize the workflows to meet with the needs of Dekra-Lite. This alignment allowed Dekra-Lite to confidently manage transactions on their ecommerce site, knowing the backend fully supported the new sales channel, thereby eliminating the reliance on manual processes and reducing errors.