Real-Time Synchronization
The Kensium BigCommerce B2B Connector offers real-time synchronization between Acumatica and BigCommerce, managing additional entities like Companies, Contacts, and Quotes for a seamless experience.
Elevate Sales Excellence with Kensium’s BigCommerce B2B Connector
The Kensium BigCommerce B2B Connector enhances the BigCommerce platform with advanced B2B functionalities and seamless data synchronization with Acumatica. Leveraging Acumatica as the primary data source, key features include customer-specific pricing, easy quote requests, seamless conversion of quotes to sales orders with approvals, flexible sales order creation methods, diverse payment options, and empowering B2B companies to manage their accounts by assigning roles and responsibilities to additional purchasers.
Feature list
B2B module built specifically for BigCommerce customers running Acumatica as the source of truth – As an alternate to Bundle B2B.
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Quotes
Add RFQ functionality to your BigCommerce store, enabling B2B customers to submit quote requests directly through the website. Respond with personalized quotes, negotiate terms, and seamlessly convert them into orders.
Sales Orders
Placing an order under a specific company, automatically links to correct customer record in Acumatica. This ensures that all orders from the company's contacts are accurately associated with the correct customer record. Additionally, shipping and billing addresses are automatically retrieved from the customer or company record.
Approval Workflows
Upon creating a quote or placing an order, B2B approval workflows ensure only approved records are processed. Company admins can assign roles, define approval authority, and set up detailed workflows for precise control.
Quick Order
B2B buyers often differ from B2C customers in their checkout behaviour, frequently bypassing product catalogues and cart additions. The Catalog Quick Order functionality allows B2B users to place orders efficiently by entering SKUs and quantities directly or by uploading a file with SKU and quantity details.
Self Service
Manage your accounts directly through the BigCommerce B2B store. Perform actions like view order history, track shipments, update addresses, and use self-service features like creating and assigning roles, and resetting passwords, all while synchronizing activity with Acumatica ERP.
Invoices and Payments
View all customer-specific invoices, whether created in BigCommerce or Acumatica, and see their latest status, including outstanding amounts. Customers can conveniently pay these invoices online using any of the supported payment gateways: Authorize.net, Braintree, or PayPal Payflow.
Achieve the optimal combination and benefits of both worlds
B2B for BigCommerce is built on top of Kensium Commerce Framework (KCF), enabling real-time from Acumatica to the B2B segment of the BigCommerce website.
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Key benefits
Real-Time Data Sync in Acumatica
Sync all data in real-time by defining specific attributes/fields for synchronization to increase speed and efficiency while reducing costs and monitoring specific fields in Acumatica to determine when the sync process should be initiated.
Data Integrity via Sync Mechanisms
If one system goes offline with a built-in queuing mechanism, re-sync historical data changes on demand via batch mode, and debug and track all transactions with a robust logging mechanism featuring built-in log archival and clean-up utilities.
Customizable Error Notifications
Notify customers of critical errors via email using the in-built notification mechanism, minimize customizations with comprehensive configurations, and allow your technical team to customize the connector using open-source Laravel code and Acumatica's end-point extensibility features.
Up-to-Date Secure Integrations
Stay up to date with BigCommerce and Acumatica upgrades through Kensium’s “Always Current” program, define company locations for each user to enhance security and ensure accurate delivery, and view and pay open invoices in Acumatica via BigCommerce B2B.
Custom Role Management Integration
Define custom roles and assign them to company users, seamlessly map the Companies > Users > Locations hierarchy between the B2B platform and Acumatica and allow salespersons to log in as company users from the B2B admin portal by mapping platform users with salespersons.
Efficient Ordering for Users
The Quick Order feature allows for the fast addition of multiple items to the cart, while authorized company users can place quote requests.
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Frequently Asked Questions
How does the Kensium BigCommerce B2B Connector enhance my BigCommerce store?
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How does real-time synchronization work with the Kensium BigCommerce B2B Connector?
Why support multiple e-commerce channels, and what challenges arise?
What advanced features does the B2B Connector offer for businesses?
How does salesperson integration work with the B2B App?