Sync your Adobe store with Acumatica

The Acumatica-Adobe (Magento) Connector provides a bridge between two powerful solutions: Adobe/Magento’s front-end eCommerce platform and Acumatica’s ERP, facilitating seamless data exchange across stock items, sales categories, customers, orders, and shipment.

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Connect your Adobe Commerce store with Acumatica using the most advanced and comprehensive connector

The Adobe Connector offers comprehensive integration for sales categories, products, pricing, inventory, customers, orders, shipments, and returns. With real-time data synchronization, it enhances store management and customer experience. It also provides a live view of order updates from Acumatica directly within Adobe’s MyAccount section.

Feature list

The Acumatica-Adobe Commerce Connector helps sync sales and product information from your Adobe Commerce website to Acumatica Cloud ERP, creating a single source for all your inventory and sales data. Real-time data sync offers valuable insights to help

Product catalog

Establish Acumatica ERP as the primary source of accurate product information by synchronizing crucial data, such as sales categories, product attributes, images, pricing, and inventory values, from Acumatica to Adobe/Magento. This synchronization ensures that Acumatica serves as the definitive and reliable source for all product-related details.

Promotional Pricing

Generate sales price worksheets within Acumatica and specify price tiers based on various factors, such as customer type, unit of measurement (UOM), purchase quantity, and promotional pricing for specific periods. Subsequently, synchronize these price worksheets with the ecommerce site.

Customers

Improve the customer experience by bi-directionally synchronizing customer and address book information between your Adobe/Magento website and Acumatica ERP. This ensures that customer data is seamlessly updated and consistent across both systems.

Orders

Orders placed on the ecommerce website are instantly synchronized with Acumatica ERP, enhancing the speed of order fulfillment. Additionally, this product enables the synchronization of orders generated in the ERP system back to the website.

Payments

The commerce website transfers the payment information and order details to Acumatica. If supported payment gateways such as Authorize.net, Braintree, or PayPal Payflow are used in both systems, the credit card tokens are secure and in compliance with PCI standards transferred to Acumatica. This enables seamless handling of functions such as capturing payments, re-authorization, and issuing refunds within Acumatica.

Taxes

The taxes calculated on the website are transferred to Acumatica within the sales order without undergoing recalculation. This process ensures compliance, improves customer satisfaction, and maintains accurate financial records.

Shipments

After generating a shipment in Acumatica, either through its built-in shipping solution or using third-party shipping software like ShipStation, updates the ecommerce site with relevant shipment details, including tracking information. Additionally, notify customers via email regarding the shipment updates.

Order Lookup

Enhance customer service, analyze past orders, and streamline order fulfillment using Acumatica’s powerful order management features. Additionally, enable customers to access real-time order updates through the “My Account” section on the commerce site.

B2B Integration

Customers using Adobe Commerce (Magento Enterprise) have the ability to integrate their B2B store with Acumatica. This integration allows for the synchronization of Companies, Customers, Contacts, Addresses, Quotes, Credit Limits, and Salespersons between the two systems.

Achieve the optimal combination and benefits of both worlds

Increase Customer Lifetime Value (CLV) by simplifying the purchase process and improving customer experience with automated order status updates. Improve data accuracy as product, customer, order, and shipping information is synchronized between the Magento storefront and Acumatica ERP in real-time.

Key benefits

Efficient Real-Time Data Sync

Synchronize all data in real time to maintain the most current information. The system can optimize data exchange by specifying the exact attributes and fields to be synced, leading to quicker processing, increased operational efficiency, and lower costs. This focused synchronization approach reduces data load, streamlines processes, and boosts overall system performance.

Field-Based Sync Triggers

Track specific fields within Acumatica to identify the appropriate times for initiating synchronization processes, ensuring that data is updated and synchronized as needed.

Optimize Data Synchronization

Set up parallel processes and use Magento’s bulk API to manage large data volumes efficiently, with a built-in queuing mechanism that maintains data synchronization and integrity, even during system downtime.

Batch Re-sync Integration

Efficiently re-sync any historical data changes as needed through batch processing, while seamlessly integrating with Adobe Commerce/Magento's advanced multi-website and multi-store functionalities, ensuring that all systems remain up-to-date and synchronized across various store environments.

BOPIS Integration & Monitoring

Enable BOPIS capabilities by mapping Acumatica warehouses to Adobe/Magento's Multi-Source Inventory (MSI), monitor sync activity through a comprehensive dashboard, and use a robust logging mechanism with built-in log archival and clean-up for tracking and debugging transactions.

Comprehensive Sync Monitoring Dashboard

Monitor all sync activity via a comprehensive dashboard. Debug and track transactions with a robust logging mechanism that includes log archival and clean-up utilities. Automate corrective actions for sync failures and notify customers of critical errors through built-in email notifications.

Flexible Configuration and Customization

Easily backup or migrate settings using import/export features. Reduce customizations with comprehensive configurations and map entities for products, customers, shipping, and payments. Customize the connector using open-source Adobe/Magento code and Acumatica’s extensibility features.

Current Upgrades & Enhanced Capabilities

Stay up to date with Adobe and Acumatica through Kensium’s “Always Current” program. Enhance order management with Order Lookup and utilize Magento’s support for Simple, Configurable, Grouped, and Bundle products.

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Frequently Asked Questions

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Is there a trial version or demo available?

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