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The Micro-Moments That Drive Macro Results

We design the invisible layer that transforms browsers into buyers through thoughtful, strategic interactions.
Talk to our IXD Expert
Trusted by leading brands & fast growing companies worldwide

Conversion Happens in the Details. Are Yours Helping or Hurting?

Today's consumers decide in micro-moments —a lagging filter, unclear "Add to Cart" confirmation, or frustrating checkout. These tiny frictions silently devastate conversions.

Your shoppers won't file a complaint about poor interaction design—they'll simply abandon their carts and find a competitor who offers a smoother experience.

Mobile drives 75% of U.S. e-commerce traffic but sales lag behind desktop because of:

Difficult Navigation
Unresponsive Buttons
Tedious Checkout Processes
At Kensium, we reimagine interaction design as your competitive edge.

We craft mobile-optimized, gesture-friendly experiences that eliminate friction - like a skilled associate who knows when to help and when to step back, guiding shoppers to purchase without interruption.

Small tweaks, big results.

Thoughtful interaction design turns hesitation into action—Join hands with Kensium to refine your shopping experience.

TALK TO OUR IxD EXPERT

We Optimize Every Interaction for Higher Conversions

Micro-Interactions

From add-to-cart feedback to intuitive filtering, we create subtle yet powerful interactions that enhance user confidence and encourage seamless shopping

Navigation Patterns

No one wants to play detective when shopping. We craft smart menus, filters, and product discovery flows that make browsing feel effortless.

Checkout Optimization

A complicated checkout loses sales. We refine form interactions, payment flows, and error handling to reduce friction and boost completed purchases.

Mobile-Specific Interactions

Bad design makes customers doubt you. Good UX builds trust with secure payments, clear policies, and easy navigation that gives users confidence.

Search Interactions

We fine-tune search suggestions, filtering, and sorting to help customers find exactly what they need—fast. Because the right search experience turns visitors into buyers.

Where Interaction Design Meets the Bigger Picture

Start small or go all in—our interaction design fits right into your digital strategy, ensuring a smooth, consistent experience no matter the scope.

UX Design

Comprehensive user research and journey mapping that informs interaction priorities and validates their effectiveness.

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UI Design

Visual systems that complement and enhance interaction patterns through appropriate affordances and feedback.

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E-commerce Platform Development

Integration of custom interaction patterns within your technical ecosystem.

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What our clients say

Kensium (formerly 99x Studio) successfully reduced our cost-per-acquisition and increased conversion rates. Moreover, the landing pages improved and were more user-friendly, intuitive, and visually appealing. The team maintained excellent communication and stood out for their attention to detail and expertise.

Rohith Chevuru

Digital Marketing, Practo

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Kensium (formerly 99x Studio) met the project timelines during all stages. The team delivered all the requirements on time with high quality, and they were highly skilled in their respective fields. They were always available to address our needs and provided plenty of choices.

Shabeer Aittakath

Founder, Finer Financial Services

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Kensium (formerly 99x Studio) demonstrated remarkable expertise in UX/UI design and took the time to understand our needs. The team delivered a website that offered a smooth and intuitive UX. They were responsive to our requests, maintained clear communication, and offered a quick turnaround.

Shaymak Chakravarty

Business Development Executive, PinnacleU

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Thanks to Kensium's (formerly 99x Studio) work, our digital presence has improved. Specifically, our user engagement has increased by 10% on our web and mobile platforms. The team also delivered a new communication strategy that further contributed to our improved digital performance.

Aditya Jain

Chief Marketing Officer, Excitel Broadband

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We were impressed with Kensium's (formerly 99x Studio) designs. The team clearly understood the goals, helping us complete the tasks with relevancy, consistency, and practicality. Their ability to cross-check integration junctures and design flows made the process seamless. They delivered quality work.

Jayakrishna KL

Director, DateSpec Technologies Pvt Ltd

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Kensium (formerly 99x Studio) successfully deployed our website and delivered high-quality designs. The team had impressive creativity and created compelling designs according to our needs. They met deadlines and had good project management, being responsive through email and virtual meetings.

Vijay Ijju

General Partner, Falcon 5 Capital

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Kensium (formerly 99x Studio) delivered work that not only met but exceeded our expectations. They delivered an aesthetic and high-end product within the agreed timeline. They also implemented changes based on our feedback. Overall, the team was collaborative, responsive, and easy to work with.

Anish Aryan Arora

Founder, LaFetch

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Kensium (formerly 99x Studio) delivered a highly interactive and engaging website that conveyed a seamless and captivating experience. The process was smooth, as they were efficient, coordinated, and highly skilled. Moreover, they managed to merge creativity, functionality, and innovation, exceeding our expectations.

Mithun M Jagadeesh

Chief Marketing Officer, Vykhari

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With Kensium's (formerly 99x Studio) help, we saw improvements in user engagement, experience, and overall satisfaction. The team managed the project efficiently, delivering quality results on time while addressing any queries or requests along the way. They were patient, attentive, and knowledgeable.

Sumanth Reddy

Co-Founder, DigitEd Labs Pvt Ltd

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Kensium (formerly 99x Studio) delivered an incredible design and helped us streamline our product direction. They executed the project on time and ensured excellent communication through email, WhatsApp, and virtual meetings. Their adaptability, creativity, and responsiveness was commendable.

Ayse Yazgan

Business Development Executive, Gaminar.net

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Kensium's (formerly 99x Studio) efforts helped us improve our operations and productivity, much to our satisfaction. The team was highly efficient from a workflow standpoint, and our internal stakeholders were particularly impressed with their technical understanding and creative prowess.

Sabyasachi Bose

Director, Sigfyn

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Kensium's (formerly 99x Studio) efforts have resulted in beautifully designed pages and components. The team has effectively planned and executed the project, demonstrating responsiveness and flexibility towards changes and suggestions. Their commitment to delivering a high-quality product has been remarkable.

Jay Roy

Director, Skillbook Academy

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Client Portfolio

With a fresh design, the Dabur site made it quicker to find products and easier to shop, resulting in more happy customers and higher sales.

INDUSTRY

E-commerce

UX Analysis

UX/UI design

Brand Strategy

PDP Images

Prototyping

VIEW CASE STUDY

Partnered with Falcon5 to build their brand identity, website, and online marketing ecosystem.

INDUSTRY

FinTech

Branding

UX/UI design

Content

Development

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Digital branding and web design revamp for Skillbook Academy enhanced user experience and increased site registrations.

INDUSTRY

EdTech

Brand Identity

UX/UI Design

Logo Redesign

Micro-interactions

Copywriting

VIEW CASE STUDY

Industries we serve

Manufacturing & Industrial Supplies

Health & Beauty

Automotive & Heavy Equipment

Construction & Building Materials

Electronics & Technology Hardware

Apparel & Textile Manufacturing

Furniture and Home Furnishings

Hobbies (Crafts, Music)

Manufacturing & Industrial Supplies

Health & Beauty

Automotive & Heavy Equipment

Construction & Building Materials

Electronics & Technology Hardware

Apparel & Textile Manufacturing

Furniture and Home Furnishings

Hobbies (Crafts, Music)

Manufacturing & Industrial Supplies

Health & Beauty

Automotive & Heavy Equipment

Construction & Building Materials

Electronics & Technology Hardware

Apparel & Textile Manufacturing

Furniture and Home Furnishings

Hobbies (Crafts, Music)

Food & Beverages

Automative Parts & Accessories

Sports & Outdoors

Jewellery

Plants and Nurseries

Cannabis

Education and Related Supplies

Fashion & Apparel

Consumer Electronics

Wholesale & Distribution

Food & Beverages

Automative Parts & Accessories

Sports & Outdoors

Jewellery

Plants and Nurseries

Cannabis

Education and Related Supplies

Fashion & Apparel

Consumer Electronics

Wholesale & Distribution

Food & Beverages

Automative Parts & Accessories

Sports & Outdoors

Jewellery

Plants and Nurseries

Cannabis

Education and Related Supplies

Fashion & Apparel

Consumer Electronics

Wholesale & Distribution

Frequently Asked Questions

Why does interaction design matter for e-commerce businesses? 

Interaction design directly impacts how customers engage with your online store. For e-commerce businesses, every interaction—from product browsing to checkout—represents a critical moment that can either move customers toward purchase or drive them away.

Well-designed interactions create intuitive shopping experiences that reduce friction, build trust, and guide users naturally through the purchase journey. 

Can I invest in interaction design without a full UX redesign?

Yes, you can. Interaction design improvements can be implemented strategically without overhauling your entire site. We often work with clients to identify high-impact interaction points—like checkout processes, product exploration tools, or search functionality—that can be enhanced independently.

This targeted approach allows you to: 

  • Fix conversion roadblocks fast 

  • Test changes and measure impact 

  • Minimize disruption to your site

  • Invest where it matters most 

How long does it take to see measurable improvements from better interaction design? 

Results vary, but many businesses see engagement and conversion rate improvements within weeks of implementing optimized interactions.

Do you optimize existing e-commerce sites, or do you only design from scratch?

We do both, but many of our clients benefit from our expertise in optimizing existing e-commerce sites. Our team specializes in analyzing current interaction patterns, identifying friction points, and implementing targeted improvements to your online store without starting over. This approach preserves your existing investment while enhancing performance.

For clients requiring a fresh start, we also create custom interaction designs from the ground up, incorporating industry best practices and innovative approaches tailored to your business needs. 

How does interaction design work alongside broader UX and UI efforts? 

Interaction design functions as a critical bridge between UX strategy and UI implementation. While UX design establishes the overall structure and user flows of your e-commerce site, and UI design creates its visual appearance, interaction design defines how users engage with these elements.

At Kensium, we integrate these disciplines by:  

  • Ensuring interactions reinforce the broader user experience goals 

  • Creating micro-interactions that enhance your visual brand identity

  • Designing interactive elements that guide users through intended journeys 

Awards & Recognitions

Celebrating milestones that reflect our dedication to design, innovation, and impact.
Ready to Fine-Tune Your Store’s Interactions for Real Results?

Let’s talk about how we can optimize every click, scroll and tap on your website.

(877) 536-7486
info@kensium.com
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