Key Integrations
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In the rapidly evolving digital commerce landscape, the integration of Enterprise Resource Planning (ERP) systems with ecommerce platforms has become a pivotal strategy for businesses aiming for seamless operations. At Kensium, we understand the complexities of ERP-integrated ecommerce and provide a streamlined solution for managing all aspects of your business.
With the right integrations, enable real-time inventory tracking and synchronization between all sales channels and warehouse management systems, ensuring accurate stock levels across all touchpoints. This capability reduces errors related to shipping, inventory, or product details, ensuring timely delivery of products, and enhancing the overall customer experience.
Streamlining operations is another area where ERP integrated commerce can help. An integrated platform reduces the need for manual data entry, thus minimizing errors and freeing up staff to focus on more value-added activities. Automated workflows and approvals ensure that processes are consistent and efficient, while improved communication and collaboration across departments enhance overall productivity. This leads to significant time savings and allows employees to focus on strategic initiatives rather than routine tasks.
Businesses often use multiple systems to manage various moving parts, and each area functions independently. However, without the ability for each system to talk to each other, decisions are often based on inaccurate or stale data. For example, without accurate sales information, inventory management is affected. A customer may find a product, purchase it, and then find out it's back-ordered resulting in bad experience for the customer.
By automating processes like order processing, invoicing, and payment tracking, an integrated system reduces manual entry errors and speeds up financial operations. By leveraging consolidated financial information, businesses can achieve more accurate and reliable financial reporting, which is essential for making informed decisions and maintaining financial health.
Customers expect a seamless, personalized shopping experience across all channels. With a centralized back-office system in place, businesses are better equipped to meet these expectations and deliver a seamless shopping experience. Integration with a CRM system can handle customer interactions, track communication, purchases, and preferences to deliver personalized marketing campaigns and improved service according to each customer’s specific needs.
Most modern ERPs include robust dashboards, reporting, and business intelligence (BI) integrations, giving access to in-depth analytics that help understand what’s hot—and what’s not—among the customer base. With an accurate forecast of future trends, businesses can adjust business strategy and marketing efforts accordingly.
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Kensium integrated Shoebacca’s ecommerce website with ERP systems, marketplaces, BI tools, and EDI providers growing 15X in just three years.
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Acumatica
15x
Revenue Growth
-27%
Reduced Backorders
-40%
Shipping Costs
Anyone can set up an online store. But it takes more than a domain and product to succeed in today’s competitive commerce landscape. First, you need to fulfill your operational needs. This includes multiple software and solutions like CRM, Business Intelligence, Accounting Software, Analytics, and more integrated with your ecommerce site to increase efficiency and provide a seamless customer experience. Kensium is an expert when it comes to Enterprise integrations, and we follow a time-tested methodology for building an integrated commerce platform.
Define Integration Requirements
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Identify Systems: Determine which backend systems (e.g., ERP, CRM, inventory management) need to be integrated.
Identify Systems: Determine which backend systems (e.g., ERP, CRM, inventory management) need to be integrated.
Choose Integration Method
APIs: Use APIs to enable real-time data exchange between systems.
Middleware: Implement middleware to facilitate communication between different systems.
Custom Integrations: Develop custom scripts or connectors if standard solutions are not available.
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Data Mapping & Transformation
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Data Mapping: Map data fields between the ecommerce platform and backend systems.
Data Transformation: Ensure data is transformed into the required format for each system.
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Develop & Test Integration
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Development: Write the necessary code or configure tools to establish the integration.
Testing: Conduct thorough testing to ensure data is accurately synchronized and systems communicate effectively.
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Monitor & Maintain Integration
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Monitoring: Set up monitoring tools to track the integration’s performance and detect issues.
Maintenance: Regularly update and maintain the integration to accommodate changes in systems or business processes.
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Documentation & Training
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Documentation: Document the integration process, configurations, and any custom code.
Training: Train relevant staff on how to use and troubleshoot the integrated system.
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Identify Systems: Determine which backend systems (e.g., ERP, CRM, inventory management) need to be integrated.
Identify Systems: Determine which backend systems (e.g., ERP, CRM, inventory management) need to be integrated.
APIs: Use APIs to enable real-time data exchange between systems.
Middleware: Implement middleware to facilitate communication between different systems.
Custom Integrations: Develop custom scripts or connectors if standard solutions are not available.
Data Mapping: Map data fields between the ecommerce platform and backend systems.
Data Transformation: Ensure data is transformed into the required format for each system.
Development: Write the necessary code or configure tools to establish the integration.
Testing: Conduct thorough testing to ensure data is accurately synchronized and systems communicate effectively.
Monitoring: Set up monitoring tools to track the integration’s performance and detect issues.
Maintenance: Regularly update and maintain the integration to accommodate changes in systems or business processes.
Documentation: Document the integration process, configurations, and any custom code.
Training: Train relevant staff on how to use and troubleshoot the integrated system.
With expertise in ERP-integrated eCommerce, Kensium provides custom solutions for industries ranging from fashion to distribution. Our approach ensures unified, efficient systems that boost performance and user experience.
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