Implement your Unified Commerce vision with Enterprise Integrations

Elevate your ecommerce operations by integrating ERP, Warehouse Management Systems, CRM, and other back-end systems to reduce manual work, boost operational efficiency, and drive growth.

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Increase Lifetime Value with Operational Efficiency – Spend Less to Capture More
Revolutionize business processes by centralizing data management, improving customer service, streamlining operations, improving inventory management, and automating processes. Overall, these integrated systems contribute to a higher lifetime value by fostering customer loyalty, encouraging repeat purchases, and enhancing overall customer experience.

ERP Integrated Ecommerce

In the rapidly evolving digital commerce landscape, the integration of Enterprise Resource Planning (ERP) systems with ecommerce platforms has become a pivotal strategy for businesses aiming for seamless operations. At Kensium, we understand the complexities of ERP-integrated ecommerce and provide a streamlined solution for managing all aspects of your business.

Optimized Inventory Management

With the right integrations, enable real-time inventory tracking and synchronization between all sales channels and warehouse management systems, ensuring accurate stock levels across all touchpoints. This capability reduces errors related to shipping, inventory, or product details, ensuring timely delivery of products, and enhancing the overall customer experience.

Increased Efficiency

Streamlining operations is another area where ERP integrated commerce can help. An integrated platform reduces the need for manual data entry, thus minimizing errors and freeing up staff to focus on more value-added activities. Automated workflows and approvals ensure that processes are consistent and efficient, while improved communication and collaboration across departments enhance overall productivity. This leads to significant time savings and allows employees to focus on strategic initiatives rather than routine tasks.

Better Decision Making

Businesses often use multiple systems to manage various moving parts, and each area functions independently. However, without the ability for each system to talk to each other, decisions are often based on inaccurate or stale data. For example, without accurate sales information, inventory management is affected. A customer may find a product, purchase it, and then find out it's back-ordered resulting in bad experience for the customer.

Accurate Financial Reporting

By automating processes like order processing, invoicing, and payment tracking, an integrated system reduces manual entry errors and speeds up financial operations. By leveraging consolidated financial information, businesses can achieve more accurate and reliable financial reporting, which is essential for making informed decisions and maintaining financial health.

Enhanced Customer Experience

Customers expect a seamless, personalized shopping experience across all channels. With a centralized back-office system in place, businesses are better equipped to meet these expectations and deliver a seamless shopping experience. Integration with a CRM system can handle customer interactions, track communication, purchases, and preferences to deliver personalized marketing campaigns and improved service according to each customer’s specific needs.

Data Driven Decisioning

Most modern ERPs include robust dashboards, reporting, and business intelligence (BI) integrations, giving access to in-depth analytics that help understand what’s hot—and what’s not—among the customer base. With an accurate forecast of future trends, businesses can adjust business strategy and marketing efforts accordingly.

Key Integrations

Transform your ecommerce business with real-time insights and seamless integration.

Kensium integrated Shoebacca’s ecommerce website with ERP systems, marketplaces, BI tools, and EDI providers growing 15X in just three years.

Acumatica

15x

Revenue Growth

-27%

Reduced Backorders

-40%

Shipping Costs

Are you running your ecommerce business with success?

Anyone can set up an online store. But it takes more than a domain and product to succeed in today’s competitive commerce landscape. First, you need to fulfill your operational needs. This includes multiple software and solutions like CRM, Business Intelligence, Accounting Software, Analytics, and more integrated with your ecommerce site to increase efficiency and provide a seamless customer experience. Kensium is an expert when it comes to Enterprise integrations, and we follow a time-tested methodology for building an integrated commerce platform.

Define Integration Requirements

Define Integration Requirements

  • Identify Systems: Determine which backend systems (e.g., ERP, CRM, inventory management) need to be integrated.

    Identify Systems: Determine which backend systems (e.g., ERP, CRM, inventory management) need to be integrated.

Choose Integration Method

Choose Integration Method

  • APIs: Use APIs to enable real-time data exchange between systems.

    Middleware: Implement middleware to facilitate communication between different systems.

    Custom Integrations: Develop custom scripts or connectors if standard solutions are not available.

Data Mapping & Transformation

Data Mapping and Transformation

  • Data Mapping: Map data fields between the ecommerce platform and backend systems.

    Data Transformation: Ensure data is transformed into the required format for each system.

Develop & Test Integration

Develop and Test Integration

  • Development: Write the necessary code or configure tools to establish the integration.

    Testing: Conduct thorough testing to ensure data is accurately synchronized and systems communicate effectively.

Monitor & Maintain Integration

Monitor and Maintain Integration

  • Monitoring: Set up monitoring tools to track the integration’s performance and detect issues.

    Maintenance: Regularly update and maintain the integration to accommodate changes in systems or business processes.

Documentation & Training

Documentation and Training

  • Documentation: Document the integration process, configurations, and any custom code.

    Training: Train relevant staff on how to use and troubleshoot the integrated system.

Define Integration Requirements

  • Identify Systems: Determine which backend systems (e.g., ERP, CRM, inventory management) need to be integrated.

    Identify Systems: Determine which backend systems (e.g., ERP, CRM, inventory management) need to be integrated.

Choose Integration Method

  • APIs: Use APIs to enable real-time data exchange between systems.

    Middleware: Implement middleware to facilitate communication between different systems.

    Custom Integrations: Develop custom scripts or connectors if standard solutions are not available.

Data Mapping and Transformation

  • Data Mapping: Map data fields between the ecommerce platform and backend systems.

    Data Transformation: Ensure data is transformed into the required format for each system.

Develop and Test Integration

  • Development: Write the necessary code or configure tools to establish the integration.

    Testing: Conduct thorough testing to ensure data is accurately synchronized and systems communicate effectively.

Monitor and Maintain Integration

  • Monitoring: Set up monitoring tools to track the integration’s performance and detect issues.

    Maintenance: Regularly update and maintain the integration to accommodate changes in systems or business processes.

Documentation and Training

  • Documentation: Document the integration process, configurations, and any custom code.

    Training: Train relevant staff on how to use and troubleshoot the integrated system.

Integrated Solutions for Your Industry

With expertise in ERP-integrated eCommerce, Kensium provides custom solutions for industries ranging from fashion to distribution. Our approach ensures unified, efficient systems that boost performance and user experience.

Retail
Crafting engaging, intuitive digital storefronts that captivate and convert.
Distribution
Streamlining processes for efficiency and accuracy, ensuring every order is a success story.
Manufacturing
Keeping your stock in perfect balance, ensuring you have what your customers need, when they need it.
Financials
Ensuring that every transaction is accounted for, providing clarity and control over your commerce finances.

Frequently Asked Questions

What is ERP integration in eCommerce?

Which ERP systems can Kensium integrate with my eCommerce platform?

What industries benefit from ERP-integrated eCommerce solutions?

Will ERP integration affect my existing eCommerce operations?

How can ERP integration benefit my eCommerce business?

Can ERP integration help with scaling my business?

How long does it take to integrate an ERP system with my eCommerce platform?

Can I customize the ERP integration for my specific business needs?

What ongoing support is available after the ERP integration is complete?