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Better User Experiences that Drive Results

Elevate your e-commerce platform with user-centric designs that turn browsers into loyal buyers.
Talk to our UX Expert
Trusted by leading brands & fast growing companies worldwide

Shoppers Are Leaving? Your UX Might Be the Problem.

In today’s competitive e-commerce world, a seamless user experience (UX) is essential to converting visitors into loyal customers. You’ve already invested time and money into bringing the right audience to your site, but if users aren't converting, poor UX could be the culprit.

Common issues include:
Confusing Navigation
Slow Page Speeds
Frustrating Checkout Processes
Lack of Mobile Optimization
Your customers deserve a great experience. At Kensium, we deliver one that boosts sales and builds loyalty.

Our UX experts optimize every touchpoint from navigation and product discovery to checkout and mobile responsiveness ensuring a frictionless shopping journey.

Using data-driven design principles and industry best practices, we help you build a site that keeps customers coming back. 

Don’t let usability issues cost you valuable sales.

Talk to our UX Expert

Our Key UX Services for
E-Commerce Success

Research

We dive deep into your business, customers, and industry landscape to understand challenges and opportunities.

Qualitative & Quantitative Analysis
Business Requirements 
Competitive Analysis & Benchmarking
Define

Using data-driven insights, we craft a UX strategy that aligns with your business goals and customer needs.

UX Audit
Customer Journey Mapping
Information Architecture
Conversion Optimization Strategy
Design

We create intuitive, high-performing interfaces that guide users effortlessly from discovery to checkout.

Wireframes & Interactive Prototypes
Responsive Design
Usability Best Practices
Optimize

Real-world testing ensures every detail works flawlessly, leading to continuous improvement and measurable results.

A/B Testing
Performance Monitoring
Iterative Refinements for Better Conversions

How Kensium's UX Team Boosts E-Commerce Sales

Increased Conversion Rates
A well-designed website guides customers effortlessly from browsing to checkout, reducing friction and increasing completed purchases.  
Reduced Cart Abandonment
Nobody likes jumping through hoops to buy something. A clean, simple checkout process with clear pricing helps turn browsers into buyers without the frustration.
Enhanced Customer Satisfaction
A smooth, hassle-free shopping experience keeps customers coming back. Personalized recommendations and easy reordering make every visit better.
Improved Brand Trust & Credibility
No one trusts a shady-looking website. A well-designed UX builds trust by making transactions secure, policies clear, and navigation easy, so people feel confident using your site. 
Better Mobile Experience
With a significant portion of online shopping done on mobile devices, a responsive and user-friendly mobile design is crucial for capturing and retaining mobile shoppers. 
Reduced Customer Support Costs
Easy-to-use sites mean customers don't need to call for help. User-friendly designs let customers help themselves, saving you big on support costs.
Talk to our UX Expert

What our clients say

Kensium (formerly 99x Studio) successfully reduced our cost-per-acquisition and increased conversion rates. Moreover, the landing pages improved and were more user-friendly, intuitive, and visually appealing. The team maintained excellent communication and stood out for their attention to detail and expertise.

Rohith Chevuru

Digital Marketing, Practo

View on Clutch

Kensium (formerly 99x Studio) met the project timelines during all stages. The team delivered all the requirements on time with high quality, and they were highly skilled in their respective fields. They were always available to address our needs and provided plenty of choices.

Shabeer Aittakath

Founder, Finer Financial Services

View on Clutch

Kensium (formerly 99x Studio) demonstrated remarkable expertise in UX/UI design and took the time to understand our needs. The team delivered a website that offered a smooth and intuitive UX. They were responsive to our requests, maintained clear communication, and offered a quick turnaround.

Shaymak Chakravarty

Business Development Executive, PinnacleU

View on Clutch

Thanks to Kensium's (formerly 99x Studio) work, our digital presence has improved. Specifically, our user engagement has increased by 10% on our web and mobile platforms. The team also delivered a new communication strategy that further contributed to our improved digital performance.

Aditya Jain

Chief Marketing Officer, Excitel Broadband

View on Clutch

We were impressed with Kensium's (formerly 99x Studio) designs. The team clearly understood the goals, helping us complete the tasks with relevancy, consistency, and practicality. Their ability to cross-check integration junctures and design flows made the process seamless. They delivered quality work.

Jayakrishna KL

Director, DateSpec Technologies Pvt Ltd

View on Clutch

Kensium (formerly 99x Studio) successfully deployed our website and delivered high-quality designs. The team had impressive creativity and created compelling designs according to our needs. They met deadlines and had good project management, being responsive through email and virtual meetings.

Vijay Ijju

General Partner, Falcon 5 Capital

View on Clutch

Kensium (formerly 99x Studio) delivered work that not only met but exceeded our expectations. They delivered an aesthetic and high-end product within the agreed timeline. They also implemented changes based on our feedback. Overall, the team was collaborative, responsive, and easy to work with.

Anish Aryan Arora

Founder, LaFetch

View on Clutch

Kensium (formerly 99x Studio) delivered a highly interactive and engaging website that conveyed a seamless and captivating experience. The process was smooth, as they were efficient, coordinated, and highly skilled. Moreover, they managed to merge creativity, functionality, and innovation, exceeding our expectations.

Mithun M Jagadeesh

Chief Marketing Officer, Vykhari

View on Clutch

With Kensium's (formerly 99x Studio) help, we saw improvements in user engagement, experience, and overall satisfaction. The team managed the project efficiently, delivering quality results on time while addressing any queries or requests along the way. They were patient, attentive, and knowledgeable.

Sumanth Reddy

Co-Founder, DigitEd Labs Pvt Ltd

View on Clutch

Kensium (formerly 99x Studio) delivered an incredible design and helped us streamline our product direction. They executed the project on time and ensured excellent communication through email, WhatsApp, and virtual meetings. Their adaptability, creativity, and responsiveness was commendable.

Ayse Yazgan

Business Development Executive, Gaminar.net

View on Clutch

Kensium's (formerly 99x Studio) efforts helped us improve our operations and productivity, much to our satisfaction. The team was highly efficient from a workflow standpoint, and our internal stakeholders were particularly impressed with their technical understanding and creative prowess.

Sabyasachi Bose

Director, Sigfyn

View on Clutch

Kensium's (formerly 99x Studio) efforts have resulted in beautifully designed pages and components. The team has effectively planned and executed the project, demonstrating responsiveness and flexibility towards changes and suggestions. Their commitment to delivering a high-quality product has been remarkable.

Jay Roy

Director, Skillbook Academy

View on Clutch

Client Portfolio

Leveraging Progressive Web App and Adobe Commerce for explosive business growth.

INDUSTRY

Luxury Goods & Jewelry

PWA

Adobe Open Source

VIEW CASE STUDY

Fusing Commerce with Cause: Door County Candle’s Revenue Surge Powered by Kensium’s Shopify + ERP Solution.

INDUSTRY

Home Décor, Wellness

Shopify

Acumatica

VIEW CASE STUDY

Kensium's solution for SodStarPro enhanced customer and staff experience, positioning us as a strong contender for the Catalyst Delivery Award.

INDUSTRY

Agriculture and Farming, D2C

BigCommerce

VIEW CASE STUDY

The BigCommerce redesign for Half Price Banners boosted engagement and performance, making Kensium a strong User Experience & Design Award contender.

INDUSTRY

E-commerce

BigCommerce

Acumatica

VIEW CASE STUDY

With a fresh design, the Dabur site made it quicker to find products and easier to shop, resulting in more happy customers and higher sales.

INDUSTRY

E-commerce

UX Analysis

UX/UI design

Brand Strategy

PDP Images

Prototyping

VIEW CASE STUDY

Digital branding and web design revamp for Skillbook Academy enhanced user experience and increased site registrations.

INDUSTRY

EdTech

Brand Identity

UX/UI Design

Logo Redesign

Micro-interactions

Copywriting

VIEW CASE STUDY

Partnered with Falcon5 to build their brand identity, website, and online marketing ecosystem.

INDUSTRY

FinTech

Branding

UX/UI design

Content

Development

VIEW CASE STUDY

We designed LaFetch for Gen Z—a bold brand and Android app delivering curated fashion fast, with a smart, predictive shopping experience.

INDUSTRY

E-commerce

Product Strategy

UX/UI design

Branding

Content

VIEW CASE STUDY

For DealIntent, we showcased the platform’s intelligence with intuitive design, seamless navigation, and impactful data visualization.

INDUSTRY

SaaS

UX/UI design

Design System

VIEW CASE STUDY

Industries we serve

Manufacturing & Industrial Supplies

Health & Beauty

Automotive & Heavy Equipment

Construction & Building Materials

Electronics & Technology Hardware

Apparel & Textile Manufacturing

Furniture and Home Furnishings

Hobbies (Crafts, Music)

Manufacturing & Industrial Supplies

Health & Beauty

Automotive & Heavy Equipment

Construction & Building Materials

Electronics & Technology Hardware

Apparel & Textile Manufacturing

Furniture and Home Furnishings

Hobbies (Crafts, Music)

Manufacturing & Industrial Supplies

Health & Beauty

Automotive & Heavy Equipment

Construction & Building Materials

Electronics & Technology Hardware

Apparel & Textile Manufacturing

Furniture and Home Furnishings

Hobbies (Crafts, Music)

Food & Beverages

Automative Parts & Accessories

Sports & Outdoors

Jewellery

Plants and Nurseries

Cannabis

Education and Related Supplies

Fashion & Apparel

Consumer Electronics

Wholesale & Distribution

Food & Beverages

Automative Parts & Accessories

Sports & Outdoors

Jewellery

Plants and Nurseries

Cannabis

Education and Related Supplies

Fashion & Apparel

Consumer Electronics

Wholesale & Distribution

Food & Beverages

Automative Parts & Accessories

Sports & Outdoors

Jewellery

Plants and Nurseries

Cannabis

Education and Related Supplies

Fashion & Apparel

Consumer Electronics

Wholesale & Distribution

Frequently Asked Questions

What platforms do you specialize in? 

We design for all major platforms, including Shopify, Magento (Adobe Commerce), BigCommerce, and custom e-commerce solutions. Whether you're working with a pre-built CMS or a fully custom build, we ensure seamless, user-friendly experiences. 

Is UX design the same as UI?

Not quite! UX (User Experience) is about how a product works, focusing on usability, accessibility, and customer journeys. UI (User Interface) is about how it looks—colors, typography, and layouts.

Great UX ensures smooth interactions, while great UI makes them visually appealing. Together, they create a seamless e-commerce experience.

I already have research and analysis, but I need UI designs. Can you help with that?

Of course! We can step in at any stage—whether you need UI design, wireframing, or usability testing. Just share what’s already done, and we’ll take it from there to ensure a cohesive experience. 

How long do you take for UX design delivery?

Timelines vary based on project scope, but most UX projects take 4–12 weeks. If you have specific deadlines, we can work with you to find the best approach without compromising quality. 

Can you improve the UX of my existing e-commerce store without a complete redesign? 

Yes! Small, strategic UX improvements can make a big impact. We analyze user behavior, identify friction points, and implement optimizations that enhance usability, conversions, and customer satisfaction—without the need for a full redesign. 

How do you measure the success of your UX design improvements? 

We focus on real impact—tracking conversion rates, bounce rates, and engagement metrics. We focus on reducing friction in the buying journey, increasing conversions, and improving customer retention—because great UX is ultimately about growing your business.

Awards & Recognitions

Celebrating milestones that reflect our dedication to design, innovation, and impact.
Elevate Your Digital Store with Smarter UX

Let’s talk about how we can help your business grow, whether through full redesign or strategic enhancements.

(877) 536-7486
info@kensium.com
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